How to delete your account

You can delete your Zenrota account at any time using one of the options below:

In the mobile app

1. Open the Zenrota app and tap the Hesabım (Account) tab.
2. Sign in and open Profile.
3. Tap Delete My Account at the bottom of the page and confirm.

On the website

1. Sign in at www.zenrota.com.
2. Go to My Profile → Password.
3. Use Delete Account and confirm.

By e-mail

If you cannot access your account, send an e-mail with the subject "Account deletion request" to [email protected] from the e-mail address registered to your account. Requests are completed within 30 days.

What is deleted and what is kept?

When your account is deleted it is closed, your sessions are ended and it can no longer be used to sign in. Your saved travellers, billing details and preferences are no longer used.

Invoices and transaction records of purchased bookings are kept for the period required by law (tax and commercial legislation) and deleted at the end of that period.

For details on your personal data, see our Privacy Policy.